Ongoing website improvement

Most websites were finished once. Then nothing happened.

One short, specific report every week telling you what to change on your website, why it matters, and what to do first.

Craft is a habit, not a launch event. We look at your live pages every week, measure what can be measured, and tell you which change to make next — in a short report you will actually read.

Reviewed by hand. No card details, no checkout, and no guaranteed rankings promised.

Report cadence
Every week
Written for
You, and anyone who makes the changes
Time from you
None to receive it
Changes per report
A short prioritised list
Agreement
Rolling, cancel any time

The craft loop

Four stages, every single week

This is the whole method, and it repeats rather than finishes. That repetition is the point: each week's measurement becomes next week's change, and the small improvements stop being small.

Read the programme
01

We read your site as a customer would

Your live pages, read the way a buyer reads them rather than the way a builder sees them: the structure, the wording, the route from the landing page to an enquiry, and who you are up against on each page.

02

We measure what can be measured

Whether your pages are indexed, how you appear for the searches that matter to you, how quickly pages load, and how far people get through your enquiry path. Where a number is unavailable, we say so instead of guessing.

03

We name the changes worth making

Not everything at once. A handful of specific changes, each with a reason, ordered so the ones with the best return come first. Every item is concrete enough to act on — by you, your designer or your developer.

04

The gains stack up

A change made this month makes next month easier, because we already know what happened when we made it. Over a year the small improvements stop being small, and the site stops being something you commissioned and becomes something you keep.

What we measure

Six areas, every week, whatever your site sells

A list of the questions we ask is more honest than a list of the tools we own. Every review covers all six, because a site improved in one area alone rarely holds.

Findability

Can the people who need you find you, using the words they actually type?

  • Which of your pages search engines have indexed, and which are quietly missing.
  • The searches you already appear for, including the plain ones that bring buyers.
  • Searches where a competitor appears and you do not, and what their page does that yours does not.

Clarity

Within a few seconds, can a stranger tell what you do and who it is for?

  • Whether your opening line actually describes what you do, or talks around it.
  • Anywhere your pages say something different from what you tell customers in person.
  • Industry words your customers would never use when describing the same thing.

Conversion paths

How many steps sit between a visitor who is ready and a visitor who has contacted you?

  • Every extra field, click and decision between wanting to make contact and managing it.
  • Whether your forms ask for more than is needed to start a conversation.
  • What a visitor sees after submitting. Silence is worse than a slow reply.

Proof

Is the evidence that you are trustworthy sitting where the decision gets made?

  • Reviews, credentials and examples placed where the decision happens, not buried in a tab.
  • Whether your claims are specific enough to be believed.
  • The questions a careful buyer asks before enquiring, and whether your pages answer them.

Speed and experience

Does the site behave for someone on a phone, in a hurry, on a poor connection?

  • How pages really load on a phone, rather than a desktop test score.
  • Content that shifts while loading and moves the thing someone was about to tap.
  • Pages that assume a big screen and are awkward on a small one.

Content depth

Do you have pages for everything you want to be found for, or just a homepage?

  • Services, locations and questions that deserve a page of their own.
  • Things you explain well in person but have never written down anywhere.
  • Pages that repeat each other and end up competing for the same search.

See the craft loop

By kind of website

What we would probably notice on yours

A generic checklist helps nobody, so here is the first thing we usually find on each kind of site. Choose yours on the application form and the full list appears before you commit to anything.

See all ten kinds of website

  • Trades & home services
    Whether your service area is stated in the words customers use, or left to a map and a postcode.
  • Clinics, practices & wellbeing
    How long it takes to work out what you treat, what it costs and how to book.
  • Online stores & product brands
    Category pages that list products without helping a shopper decide, so they return to search instead.
  • Studios, agencies & creative firms
    Whether the work is presented as outcomes for clients, or as a gallery of images with no context.
  • Software & digital products
    Whether the first screen states what the product does, for whom, before any feature list begins.

The deliverable

A short report, not a dashboard

Five parts, every week, in plain business language — clear enough to read yourself, specific enough to hand straight to whoever makes the changes. Short enough that it actually gets read.

01

What changed since last week

What moved, what did not, and anything we called wrong last time. The correction arrives in the same place as the original claim.

02

What we measured

The numbers we can stand behind, given in plain figures. Where a number was not available, we say so rather than leaving a gap.

03

Where you are losing people

The exact points where visitors give up: a page, a form, a step in the journey. This is usually the part that pays for the subscription.

04

What to do next

A short list in priority order, with the reason attached to each item. Written so you can hand it straight to whoever makes your changes, or act on the simple ones yourself.

05

What we are watching

What we expect to happen because of the last change, and when we will know whether it worked.

Every week

Same day, same shape, for as long as your subscription runs. Consistency is what makes the compounding work.

Plans

Same report, three billing cadences

The work does not change between plans — only how often you are invoiced, and the effective monthly rate. Quarterly and half-yearly carry no setup fee.

Monthly

$100 per month

Billed monthly · $50 setup

Your first invoice is $150. Every invoice after that is $100 per month.

  • A short written report every week, in plain business language
  • Analysis against what your site is actually trying to achieve
  • Recommendations specific to your pages, not a generic checklist
  • A running improvement roadmap you can see filling up
  • Search visibility observations and gaps worth closing
Apply for the Monthly plan

Quarterly

$300 every 3 months

Billed every 3 months

One invoice of $300 covers three months of the programme. No setup fee.

  • Everything in the Monthly plan
  • A short written report every week, in plain business language
  • Analysis against what your site is actually trying to achieve
  • Recommendations specific to your pages, not a generic checklist
  • A running improvement roadmap you can see filling up
Apply for the Quarterly plan

Every application is reviewed by hand first. See the full comparison and everything included.

Straight answers

What this is not

You are probably weighing this against something else. Here is the honest comparison, including the cases where the other option is genuinely better.

Versus hiring an agency

An agency retainer usually buys you a team that waits for a brief. This buys you a weekly judgement on work that is already live, at a fraction of a retainer, with no minimum term beyond the billing period you choose.

Versus a one-off audit

An audit is a snapshot. It is genuinely useful for a fortnight, then it ages as your site, your competitors and the search results move. A subscription is the same discipline applied continuously, with each week informed by the last.

Versus doing it yourself

If you have the time and the appetite, do it yourself and keep the money. This exists for owners who know their site should be improving and know they will not get to it — the value is that someone else keeps looking, on a schedule, and writes it down.

Versus a monitoring tool

Tools tell you a number moved. They cannot tell you whether it mattered, or what to do about it. We use data as the start of a judgement rather than as the deliverable.

Questions

The ones worth answering before you apply

Six of the most common, including the two people ask most: what it costs, and what we will not promise.

Read every question

A weekly written review of your website. Each week we look at your live pages, measure what can be measured, and send you a short report naming the changes worth making and the order to make them in. You are buying continuity and judgement, not a set number of tasks or a set of deliverables.

Send us your website and we will tell you what stands out

Apply and we will review your site by hand, usually within a few working days. If we can genuinely help you will hear that, followed by a PayPal invoice for the plan you chose. If we cannot, we will tell you so.